Support2019-11-04T13:56:23+01:00

How can we help you?

I did just install the the OIMWC plugin, what do I do now?2019-12-18T14:34:35+01:00

Thanks for using our plugin!

The first thing you have to do is set up your suppliers. Go to the supplier tab and add all your suppliers.

Assign the newly created suppliers to your products. Do do this in the product edit page under the order and inventory manager tab or if it is a variant in the variant tab for that variant.

While you are here you also fill out all other informations for you products.

If you have many products we highly recommend that you export all your products and import all new data for them. Further down you find more information about this topic under “How do I export and import OIMWC data?”.

You also want to take a look at the settings page to configure the plugin to work as you want it to.

How do I export and import OIMWC data?2019-12-15T13:58:54+01:00

At this stage we assume you have already installed the plugin and have created all your suppliers. We recommend that you do a backup on the database before making any changes this way. The first thing we need to do open up the edit page for any random product and press the update button. This will update the database so that all the new custom meta will be visible when we export the products.

Next, in the left admin menu we go to “Products” and then “All products”. In the top left region, we find the buttons Import and Export. To make changes to the database we first need to export all products.

It’s important that you check the “Export custom meta?”. The custom meta is what we are going to change. Next you click on Generate CSV.

WooCommerce has now generated and downloaded all your products in a single file to your computer. To open up this spreadsheet file you need a program such as Open Office or Excel. Open Office and free and that is what we will use in this tutorial.

Open up the file. The first thing you will see is an option window with a preview on how the document will look ones it is fully open. If the spreadsheet looks ok, klick Ok-button. Else you might have to change some option to have it display correctly.

The top row explains what each column does. For each row you have a product.

To make it easier to see what we are doing, we are going to freeze the top row and some important columns to the left. Click on the E2 cell (to the right of “Name” and below “Published”) and then go to Window and Freeze (only for Open Office). This will lock all the rows above and to the left of this cell so that they are always visible. You can also delete all rows that you do not want to update. Doing so will make the document easier to navigate.

Inside this spreadsheet you can change everything for all products such as price, featured product, description, name and so on. What we will look for are the headers that start with “Meta: oimwc_”, those are the columns related to the Order and Inventory Manager plugin. If this plugin is the latest plugin you did install then all these columns will be to the far right.

The only type of products you want to pay attention to is Simple and Variation. To remove all other types of products from this document you select the whole “Type”-column “B” by clicking on the “B”. Next you click the “Sort Ascending” or “Sort Descending” button from the toolbar. It will ask you if you want to expand your selection and yes you want that so click on expand selection.

All your product is now sorted by type. You can now go ahead and simply just select all rows that are not simple or variation and just delete those rows. Don’t worry this will not affect those products in the e-commerce store.

Now the document is fully prepared to make some changes to it.

The columns we want to edit are these:

Meta: oimwc_supplier_id – Here we enter the supplier ID number you want to assign to this product. To find the supplier ID you go WooCommerce > Order & Inventory Manager and click on the supplier tab. To the left of the supplier name is the supplier ID.

Meta: oimwc_low_stock_threshold_level – Enter the value you want the product to be considered as low in stock. All products who have reached this stock level will be listed inside the Inventory Overview Tab in the OIMWC plugin.

Meta: oimwc_supplier_art_id – Here you enter what the supplier uses as product ID for this product. When purchase orders are created this ID will be visible to the suppliers so they know what you want to buy.

Meta: oimwc_supplier_product_url – If the supplier has a product page for this product then enter the URL to that address here.

Meta: oimwc_supplier_note – Sometimes the product ID is not enough to fully describe the product you want to buy. It might have some special size, print or color. Add that special note here.

Meta: oimwc_supplier_purchase_price – Enter the purchase price of this product. This value is used to quickly calculate PO estimated cost and are also there for your reference to check so the price is correct for the product you buy.

Meta: oimwc_supplier_pack_size – Only available in Gold and Platinum version. If your supplier has a larger pack size then “1” of this product then enter that value here.

Meta: oimwc_our_pack_size – Only available in Gold and Platinum version. If this product has a larger pack size the “1” then enter that value here.

If any cell converts what you write to a date then select that whole column, right click on it to bring up the menu and select format cells. Under category you select text and then hit OK. You have to enter the value again but this time it will not change to a date.

When you are done, save the file!

Go to Products > All products and this time klick the import button in the top left region.

Click Choose File button. Select your file we did just edit and klick the “Open”-button.

IMPORTANT Check the box “Update existing products” and click on Continue.

Click on the “Run the importer”-button at the bottom of the page.

Done! All your changes have now been applied.

IMPORTANT Check the box “Update existing products” and click on Continue.

Click on the “Run the importer”-button at the bottom of the page.

Done! All your changes have now been applied.

How do I unlock more OIMWC features?2019-12-18T14:35:23+01:00

At this stage we assume you have already activated at least your free version of the plugin.

Go to WooCommerce > Order & Inventory Manager. Next go to the Pricing tab in the plugin top menu.

Select the version you want to upgrade to.

You can choose to pay Monthly, Annually or a one time “Lifetime” fee. You also have the option to use the plugin on 1, 3 or 10 sites.

After selecting a price plan, you will be sent to the payment section. Choose you preferred payment option and fill out all necessary fields followed by clicking the “Review Order” button. A summary of your order will be visible. Check all necessary check boxes and hit the “Pay & Subscribe” button.

Your license is now upgraded but your plugin might still need to be upgraded as well. Download the new plugin from the link in the top or from the account page and install it the same way you installed the free version. The free version of the plugin will be deactivated automatically when you activate the new plugin.

Why doesn’t my product warn for low stock?2020-07-07T11:33:16+02:00

There is a few requirements a product must fulfill to be listed as a product with low stock.

  1. Product type need to be set to simple or variation (variation of variable product type). Variable, grouped and external type is not listed.
  2. It need to have stock management set to enabled.
  3. Low stock threshold (located in “In Order & Inventory Manager” tab, not in “Inventory”) need to have a lower value then the current stock.
  4. It need to have “Enable warning for low stock” checked. This option is located in the “Order & Inventory Manager” or “Variations”-tab on the product edit page.
  5. The meta “Meta: oimwc_supplier_show_in_low_stock” have to be set to “yes”. This is only accessible when importing product data.
How do I update the plugin to the latest version?2019-12-18T14:34:54+01:00

Updating the plugin can be done in two ways.

The first option is to go to your account page in OIMWC. In there you will find a update button if a new version exists. It will say “Install Update Now [version number]”

Next up we have the normal way all other plugin are updated.

In the left admin side menu you will find “Plugins” and then “Installed plugins”.

Search for “Order and Inventory Manager for WooCommerce”.  Under the title you will find the text “Update Now” with a light yellow background color. Click on that link to upgrade the plugin.

How do I make a purchase order?2019-11-04T13:57:45+01:00

Coming soon…

How does the discontinued product feature function?2019-11-04T13:57:54+01:00

Coming soon…

How does the pack size feature function?2019-11-04T13:58:00+01:00

Coming soon…

How does the order management feature function?2019-11-04T13:58:07+01:00

Coming soon…

What does each version give me for features?2019-12-18T14:37:23+01:00

We offer 4 different versions of the Order & Inventory manager plugin for WooCommerce.

First up we have the Free version “Copper”

In Copper you only get the most basic functions with a small taste of what the full version has to give. We give you the supplier feature so you can assign suppliers to your products as well as add a custom low stock threshold level for all your products. With these two new parameters you can now sort all your products with low stock by supplier in the inventory overview page.

Next we have the “Silver” version

You can all from copper and can now also add additional supplier product info to your products such as product ID, product URL, product PO notes, and purchase price.

You also get access to the purchase order tools where you now can create purchase orders directly inside WooCommerce. All your new and old purchase orders are stored so you can access them when you need to. All Purchase orders can be downloaded and modified after they are created.

On top of this you get full support for this plugin.

Then we have the “Gold” version

Same as silver but with allot more extra features.

Discontinued product feature. With this feature you can set products as discontinued. The costumer will get notified about this when browsing such product. When a discontinued product stock run out then the product will no longer be possible to buy and removed from all categories and search results on the homepage. The direct link to the product will still work to maintain a good SEO traffic.

Quick search bar.  A brand new search bar will appear in the top of the admin pages. From here you can search anything from any page.

Pack size for products is another handy feature that allow you to set the pack size for your products. By doing so the costumer also get informed what they buy.

Order management tools help you fast and easy see what orders have all products in stock. You can also filter these orders for a very fast bulk action process.

And finally the “Platinum” version

With the platinum version you get everything this plugin has to offer including all future features and improvements. To start off you get everything from gold.

Inventory stock Value – This record your complete inventory value each month in all currencies. You can keep perfect track of how much your complete stock is worth.

Access limiter – Limits the access to thins plugin to only selected rolls and/or selected users. Perfect in larger companies where you don’t want everybody to see your supplier information.

Order overview page – List all active orders with all product in one page. Great for problem solving!

How do I contact you?2019-12-18T14:35:07+01:00

You can use the form below but please note that we are only answering pre-sale questions and no support related questions about the plugin.

We do not answer on questions like these

  • How do i install this plugin?
  • How can i make it so this work with that?
  • How do i change this?
  • This do not work, how do i fix it?

We do however answer questions that are related to a pre-sale matter like

  • Do you know if OIMWC is compatible with plugin X?
  • I don’t understand how this feature works, please tell me more about it.
  • Can i use Paypal as payment option?
  • I want to report a bug in your plugin.

We offer product support only to users with an active premium licence. If you are in need of product support, please user the contact form inside the plugin help pages!

Patch notes2020-04-26T16:26:15+02:00

1.2.0

* New feature: Enable user to add multiple shipping addresses in the settings page. Any saved shipping address can be used when creation PO-file.
* New feature: Added low stock threshold level field in the supplier page.
* New feature: Implemented searching of the supplier using ajax in the suppliers page.
* New feature: Possibility to sort all the columns of supplier page table using ajax.
* New feature: Possibility to sort all columns of the purchase orders tables using ajax.
* New feature: Possibility to filter the purchase orders by supplier in the Purchase Orders page tables using ajax.
* New feature: Added search box to search the products in the table as well as supplier wise in the Inventory Overview page tables.
* Upgrade: All pages has been speed optimized.
* Upgrade: Removed default pagination of the tables. And added possibility to ‘Auto Load’ products while scrolling down the page in the Inventory Overview page tables.
* Upgrade: Possibility to filter the products by supplier in the Inventory Overview page tables using ajax.
* Upgrade: Orders in the Purchase Order pages will ‘Auto Load’ while scrolling down the page.
* Upgrade: Loaded order overview page data using ajax.
* Upgrade: Minimized the time of the page load of the Inventory Stock Values page. Get the current value of the stock using ajax.
* Upgrade: Load scripts and styles of the plugin on the necessary pages only.
* Design change: Made header sticky so that user can easily access all the functions wherever the user is on the page. Sticky header on Inventory Overview pages, Purchase Order pages and Suppliers page.
* Design change: Implemented compact and clear new design for all the pages.
* Design change: Implemented new design of the settings page.
* Design change: All admin pages are now responsive.
* Removed: Removed ‘Estimate Arrival Date’ column from completed purchase orders table.
* Removed: Removed search button from the admin search bar to enable user to search by pressing enter key only.
* Change: Made 1st topic open when user land on the help page.
* Bug: Bug in units in stock calculation.
* Bug: Fix OIMWC Inquiry email template format.
* Bug: Estimated arrival date on the front product page.
* Bug: Tool-tip content when change status by lock/unlock the order.

1.1.9

* Upgrade: Now order overview page includes all orders with custom order statuses.
* Upgrade: Missing stock qty functionality that shows in the order preview and the order details page now works with custom order status also.
* Fix: Bug when downloading PO file in different language while there is another language selected in the user profile.
* Fix: Bug in the calculation of the physical stock when user tries to change stock directly from the product edit page.
* Fix: select all checkbox missing in the orders listing page.
* Fix: javascript error while selecting variations in variable product if there is any filter removed from the variable product page.

1.1.8

* Minor bug fixes.

1.1.7

* Upgrade:  Added Supplier on the WooCommerce product page with the possibility to sort and filter by supplier.
* Upgrade: New supplier info – Tax/VAT number and Contact person.
* Upgrade: Added purchase order buttons directly to purchase order page.
* Upgrade: GTIN number (EAN, UPC and so on) can now be added to each product. The GTIN number are displayed on product font page.
* Upgrade: Purchase Order Status are now changed from Active/Finalized to Pending, Ordered, Receiving and Completed.
* Upgrade: Added low stock threshold level for suppliers. When X number of different product types from the same supplier has reached low stock value a notification in the admin menu will appear. The supplier name will be marked red in the supplier filter list.
* Upgrade: Added settings to change purchase order language.
* Upgrade: Added settings to select what data to include in purchase orders.
* Upgrade: Physical stock can now be directly changed.
* Fix: Some orders had the wrong order status icon.
* Fix: OIMWC e-mail template removed.
* Fix: Select-lists are now alphabetically sorted.
* Fix: Physical stock qty where not calculated correctly for custom order statuses. If you are using custom order statuses, please update your settings.
* Fix: RankMath where not showing correct URLs.
* Other: After a purchase order are created the user is sent to the purchase order page.

1.1.6

* Removed credit card requirement to start trials.

1.1.5

* Fix: Bug in the missing quantity status in order details page and order preview.

1.1.4

* Fix: Bug in the fulfilled orders list filter.

1.1.3

* Minor bug fixes.

1.1.2

* Bugg fixes
* Moved premium feature ‘Admin Quick Search Bar’ to free version of the plugin.